Variety of games available
The best word to define the selection of machines and tables available on this portal is “exclusivity". Although, the total number of programs is not the largest on the market,
the themes of all of them are unique in New Zealand
. Video slots account for the largest number, with 44 different slots or 90% of the total offer. Games like 221B Baker Street (in clear reference to Sherlock Holmes, the most famous detective in the world), Amazonia, Centurio or Jolly's Cap, are waiting for you here. During our research we used almost all the machines and we can assure you that many of the features that define the most popular slots are reproduced in this operator. Whether it's the plot, the design, the combination of winning lines or the animations, each of the virtual casino Slots will surprise you.
Regarding board games, there is a dilemma that divides our opinions. On the one hand, the variants included (mainly in the 21 with titles like Twins, Lucky 7 or our favorite,
Blackjack 2 vs 1
) are new and exclusive versions, which surprise and please us thanks to the new conception of these classics, as well as the considerable increase in the payout of winnings. However,
the total number of games is really low
in order to be considered as an advantage. Two virtual roulette wheels and three versions of Blackjack is a selection that cannot compete equally with the offer of other operators, such as
the 12 Wanabet casino tables
, for example.
Live Platform
This section surprised us equally, because we expect that an operator the size of merkurmagic has implemented a basic section of any online casino that longs to be classified as the best on the market. Since technology has made it possible, the main portals in the world have made a great effort to introduce new services that assimilate the experience of a physical store, but with all the comforts that access from home represents. For this reason,
the live platform is usually well received
by the majority of users.
Mobile app development
This is another of the complementary functions that all the portals added to our reviews must fulfill before they can be identified as the best options in New Zealand. Fortunately, the operator has created a good mobile adaptation that
makes it easy to access from portable devices
, such as tablets or smartphones. If you want to get more information about it, you can consult the
exclusive report on the merkurmagic app
, where you will get all the necessary data on the subject, such as the type of access, technical requirements, system compatibility and navigation features.
General betting limits
Real money fun can start from 10 cents per game at merkurmagic online casino. The three types of games integrated here will allow you to participate for different bet ranges. Both novice and more experienced users will be able to place amounts according to your expectations. Slots are the best option for wallets with few resources, because
the characteristics of these machines mark initial limits usually between 10 and 20 cents
per line, while the largest amount to be placed for one spin is $20. At the other extreme are the Roulette tables, where the minimum limits reach $5 per turn, and it is possible to place up to $4,800 in one spin, by using all the combinations present on the French and American boards. The Blackjack variants on the other hand, are located in the average, with up to $ 1 as a minimum bet and up to $ 200 as a maximum, for each pair of cards received.
The payout percentage at the merkurmagic casino
Most likely this is another of the issues that matters the most to you, because the greatest interest when playing at an online casino for real money (in addition to entertainment), lies in generating profits. The bigger and more continuous, the better. That is why we review the return percentage or RTP for its acronym in English (Return to Player), a value that indicates the frequency with which a spin or game - in any of the included programs - is won by the client. By general regulation according to the current Gambling Law,
these indexes must be publicly accessible, in addition to being corroborated by external independent institutions
. Our observation of the aforementioned percentages allowed us to elaborate the following comparative table, where we give you the average found in each type of game.
RTP Values
-
.
-
Slot
94.78 - 96.58%
-
Roulette
97.30 - 97.45%
-
Blackjack
98.14 - 99.25%
-
.
.
-
.
.
.
.
.
-
RTP(%)
All the RTP levels of the games on merkurmagic are within the general average, although, of course, there are a couple of machines with percentages that exceed the average indices. However, from Slots to Blackjack tables,
all betting options in the online casino have a positive balance
. The best of them is the 2vs1 version of the 21, because here the payment record reaches up to 99.25%. This is thanks to the additional features of this variant, where the house pays 3 to 2 all amounts and the rules allow you to increase your chances of winning.
About software and navigation
Unlike many operators in New Zealand, merkurmagic
it has its own software provider company
, so it is completely independent to place new functions, generate different infrastructure and even become responsible for all the details that occur on the page, or at least, this is indicated by the company in the
casino contract
within different clauses. The group to which this firm belongs has a large presence throughout the European continent and manages dozens of similar portals in highly competitive markets. Therefore, it is not surprising that all the experience gained over the years is put into practice in the Spanish domain.
Software Provider
|
Gausellmann GmbH
|
Website
|
http://www.merkur-gaming.com/index.php/es/
|
Game Provider
|
Merkur Gaming
|
Language
|
Spanish
|
Download size
|
No
|
Hardware Requirements
|
1.6GHz Dual Core CPU.1GB of RAM and above. 16MB Video Card (1280×800 or higher resolution, 16-bit color). 750Kbit/s network bandwidth.
|
Software Requirements
|
Windows 10, 8, 7, XP; Mac OS X 10.4 or higher; Mozilla Firefox 21.0, Opera 9.01, Chrome 10, Explorer 7+
|
Requirements for Instant Casino
|
Adobe Flash Player 11
|
The homepage of the merkurmagic online casino is separated into main sections, which will help you identify the different products offered by the operator. At the top, you will see direct links to the games, but also to the customer support platform. The central area of the portal is made up of all the available variants:
Moderna slots, traditional slots and Roulette or Blackjack tables
. A nice feature was to discover that all the programs can be used in demo version, even before creating a user profile. Thanks to this, you will be able to test the functions of each of the operator's options, before deciding to do it for real money.
Regarding the technical requirements, the site explains the need to have at least a Dual Core processor with 1GB of memory and a 16 MB video card (with a minimum playback capacity of 1280× 800). To access the page, it is advisable to use the Chrome (10), Explorer (7+), Safari (10.4) or Firefox (21.0) browsers, in addition to having the Adobe Flash Player 11 program activated and having an Internet speed with a broadband band of at least 750 Kbits per second. Although the requirements mentioned here may seem numerous, it is a question of
basic features
included in most Moderna computers.
Information about the company behind merkurmagic
Since the introduction of the brand to the Spanish sector in 2015, more and more people have become familiar with this operator. However, very few users know the most important details about the group behind the portal. Where is your official headquarters?, who owns the consortium? Who is primarily responsible for the offer, the games and the payment of prizes? The answers to these questions are of great importance to generate confidence and peace of mind when playing online for real money, because
the reliability of a platform is a determining factor
to decide to open an account.
Company profile
Merkurmagic online casino is a
subsidiary company of the German consortium Gauselmann
, an international group of companies directly and indirectly linked to the gaming industry. The original firm was founded in 1957 by Paul Gauselmann (who still remains at the head of the board of directors), who at first devoted himself solely to the manufacture and distribution of mechanical slots. As the number of clients of the original company grew, Mr. Gauselmann's ambition and vision to form a business empire, allowed him to make the right decisions at the right time.
Thanks to the good management of the consortium and the continuous generation of profits, it was possible to reinvest in the expansion of products and services, until being placed as
one of the leading brands in the entire European continent
, in products such as slots, online gaming, sports betting and financial services. Today, the Gauselmann Group is made up of 30 companies in the sector, directly employs about 10,500 people and generates an annual turnover of close to two billion Euros.
Information about the company behind merkurmagic
|
Company
|
Support
|
Security
|
Player Protection
|
Name:
Merkur Interactive Malta, PLC
|
Live Chat:
Available
|
Encryption:
SSL 256 bit
|
Deposit Limits:
Existing/ Adjustable
|
Head office:
Gran Vía Puig del Castellet, número 1, bloque 2-1o, 07180, Santa Ponça, Mallorca
|
Phone:
900 820 813
|
License:
HAP/1370/2014,
|
Activity limits:
Available
|
Parent company:
Gausellmann GmbH
|
Email:
[email protected]
|
Technical Safety:
n.A.
|
Self-exclusion:
Available
|
CEO:
Paul Gausellmann
|
Direct Contact:
Available
|
RTP Analysis:
DGOJ
|
Protection of minors:
18+
|
Users (New Zealand):
approx. 100.000
|
Other:
Frequently asked questions
|
Prevention of money laundering:
Identity verification
|
Organizations against gambling Addiction:
RGIAJ, SEPBLAC, Play Well
|
The help system
One of the most important, but equally forgotten sections to review before registering on a portal, is the support platform. And in case you have a problem or require immediate help, having a large number of contact options is essential. Our opinions about the merkurmagic help system are favorable, because
the operator has arranged various methods
(many of them instant) to help all your customers, and even those who do not yet have an active profile. In addition to a direct chat and a telephone number, you can use email, the frequently asked questions section or the “doubts and complaints” link to solve all situations that require direct contact with the company.
Licenses and permits
Do you want to be calm and know if it is a safe and reliable casino, in a word, if merkurmagic is a scam? We set ourselves the task of reviewing the legal situation of the company. The first application for an operating license occurred in 2015, shortly after the opening period of the Spanish market allowed the re-entry of foreign operators to the national market. Throughout 2016, all the permissions of the General Directorate of Gaming Regulation were extended, after it will be verified that the user's security was guaranteed by official requirements, such as the protection of the personal and financial data provided, the transparent generation of random numbers for the results of the games and the appropriate technical encryption. The licenses remain in force since then and are continuously renewed. In addition, merkurmagic
it works in collaboration with various organizations that fight against fraud and addiction
that protect the integrity of the client, such as the “Safe Game”, +18 and “Play Well” programs, in addition to private institutions such as RGIAJ, GeoTrust, SEPBLAC and G4. The latter is an international group of experts who promote responsible gambling and combat gambling addiction.
In this space we decided to recognize some advantages found throughout our analysis, which are not mentioned in other categories on our page, but definitely deserve a fair evocation. The first aspect concerns the
obtaining recognition
by different organizations in the sector. The EGR magazine and the IGA platform regularly nominate merkurmagic (as well as the parent company), in various classes as “Best online casino with Slots of the Year” or “Best software provider”. This feature made him deserve an extra point in the final evaluation.
-
Award
.
1
/3
-
Special Games
.
1
/2
-
Loyal award
.
0
/1
-
Extra
.
1
/1
-
Extra points
.
3
Another special feature that deserves an extra in the final note is the
exclusivity of many machines and, above all, of Blackjack tables
. Thanks to the fact that merkurmagic has its own software provider, you can experiment with new themes and rules. This is evident when browsing through the casino sections and discovering titles never seen on other portals. By adding up all these advantages, we award five extra points in total to reward the identified benefits.
Conclusion: Original and unique games
We have reached the end of our review and with this, it is necessary to make a summary of the advantages and disadvantages identified throughout our analysis. First of all,
the quality of the software used, the design used stand out
throughout the page (which facilitates navigation through the different sections of the online casino), as well as the unique quality that distinguishes each of the machines and tables available at this operator. In addition, the average RTP payment exceeds in some programs the average found on leading industry sites. Finally, we should mention that the help system is a well-thought-out platform and makes available to the public a wide number of contact options. So you can be sure of having an effective and immediate assistance, in case you require it.
Advantages and disadvantages of merkurmagic
-
Main advantages
-
Software quality
-
RTP Levels
-
Main weakness
-
No Live casino
-
Few board games
-
Relevant advantages
-
Ease of navigation
-
Help platform
-
Relevant weakness
-
Few jackpots/jackpots
We also found different negative aspects that deserve to be corrected as soon as possible, so that merkurmagic online casino can be seen as an option worthy of being ranked among the best in New Zealand. The first (and most important) opinion is the
presence of the Live section
. This service is gaining more and more strength in the country and Moderna indicates that a future expansion of the tender will allow the introduction of other games, in addition to live Roulette. By excluding this type of services, the operator loses potential customers and is at a disadvantage compared to the offer of other portals.
The second biggest disadvantage that we have found in merkurmagic, according to the test that we have proposed here, refers to the number of virtual tables included. While
slots enjoy a large space
, with a variety of models and themes, if you are looking for Roulette or Blackjack, you will have very few options in this operator. If you are interested in this type of casino classics, you will be able to
visit the Casino Barcelona
, because this portal offers you almost 20 different options, between both styles of play.