- Paf
- Specific conditions
- Good writing
- Transparency in clauses
- Easy to navigate and read
- Play Now!
The most interesting thing about the contract at the Paf casino
The operator's conditions contain the most important aspects that both the company and the user must face. Far from being a writing in which the company disclaims any responsibility, the contract clarifies the role of each of the parties involved, fairly and fairly, without giving a considerable advantage to the casino. The last published version of the contract it dates from June 5, 2016. Although a couple of years have passed since the drafting of the Terms and Conditions, they remain in force and have undergone minimal corrections since then.
The Terms and Conditions of the operator under the magnifying glass
In this last review we have given ourselves the task of summarizing the most interesting or important details for the user described in the company's contract. Due to the terminology of this type of documents, it is often difficult to understand the true meaning of the articles included. However, it is of the utmost importance to understand all aspects of an agreement, before accepting the parameters included in it. In the most important points we have added textual quotations and allusive comments, to explain the situation described as best as possible. In case you have any specific questions, please contact us by e-mail [email protected] , then we will gladly clarify all the details.
1. The parties and the agreement
2. Game client registration
2.1 Conditions for registration
2.2 Compliance for the registration, storage and use of personal data
2.2 The Gaming Client expressly accepts and consents that his personal data provided to the Operator will be incorporated into the Operator's Customer Register and processed, in an automated way or not, for the purposes of the Operator being able to provide Internet Gaming services”.
Comment: The data provided is guarded by security systems such as SSL or GLI, so customers should not fear about the vulnerability of the same. The purposes that the company has for these, lie primarily in statistical, marketing aspects or for corroboration of information when making withdrawals.
2.3 Acceptance of information by mail and sms
2.4 Do you want to receive advertising by e-mail and sms
2.5 Confidentiality
2.6 Login details
2.6 The Game Client is responsible for contacting the Operator immediately if he suspects that an unauthorized person has become aware of his login data. The Operator reserves the right, in the aforementioned situation, to temporarily suspend the gaming account, in order to adopt the necessary security measures. The Operator does not assume responsibility for losses caused by the fact that the login data has been communicated to third parties.”
Comment: To ensure the integrity of both data and capital, the casino will suspend the player's activities for a short period of time, to verify that no one has entered the user's account without his consent or modified his information. Once the situation is clarified, everything will return to normal.
3. The game account
3.1 Using the game account
3.2 Commission fee
3.3 Management and reporting of client funds by the Operator
3.3 The funds deposited by the Customers of the game are the subject of financial accounting registration. The Operator differentiates the client's funds from his other assets and deposits them into a differentiated bank account. The Gaming Client agrees that the Operator deposits such funds together with those of other clients as current account credits and that the separation is made only in the electronic accounting of the Operator's gaming account.”
Comment: This is the only negative point that the drafting team found throughout the Terms and Conditions, since the Paf does not pay interest on the money (user property) generated in the bank accounts, as stipulated in Article 3.4. of this contract.
3.4. Interest on clients' money
3.5. Game client's access to the funds registered in his game account
3.6. Prohibition of the formation of monetary securities and speculations
3.7. Possibility of the client to freeze the game account
3.8. Possibility of the client to block the game account
3.9. Control of transactions
3.10. Claim and prescription
3.10 The Operator has a contingency plan that will be activated in the event that the website or the software offered through it becomes inoperative for any reason. In any case, the Operator does not guarantee that such software or the services offered will meet your expectations. Likewise, the Operator does not guarantee that the gaming services offered through its website cannot be interrupted or that they are absolutely free of errors or computer viruses.”
Comment: Providing service to thousands of users throughout the country, it is possible that at some point the system will collapse, due to overload or some element external to the company's capabilities. This article alludes to this possibility, so that the player is clear about the risks (albeit minimal) present.
3.11. External networks
4. Limitations of the game
4.1 General
4.2 Null sessions and prohibited practices
Comment: Any spin or round may be declared invalid, in case of: system error (computer), use of external software to win the game, illegal origin of the money used, transfer funds to other players or attempted abuse of the system. The casino explains in detail each of the possible cases in this clause.
4.3 Limited areas
4.4 Deposit limits
4.5 Unlawful conduct
4.5 The Operator will have zero tolerance for illegal behavior and may, in the event that they take place or there is substantiated evidence of it, cancel the commercial relationship and the gaming account immediately, and will notify the National Gaming Commission together with the elements of judgment collected.”
Comment: This is a recurring premise in all online casinos in New Zealand, because due to ethics and legal obligation, any breach of the own regulations and the Law in general will be reported to the competent authorities, in addition to the obvious account cancellation, as well as the seizure of the capital.
5. Game schedules
6. Price list
7. Prizes and payment of prizes
8. Chat service
8. The Operator does not support or oppose any opinion expressed by its customers, but may take measures against the manner in which they express themselves if complaints regarding defamatory, vexatious, or inappropriate or offensive content are referred to it.”
Comment: The direct communication tool is a way to eliminate technological barriers and encourage interaction between the casino, its staff and its users. However, it will be necessary to present good behavior and respect for the other participants, to avoid being sanctioned or expelled completely from the system.
8.1. General
8.2 Content and behavior
8.3 Security
8.4 Offence
8.5 Illegal acts
9 No warranty
Comment: There are some situations in which the company cannot offer any security. Among those listed in the clause, the following stand out: bets and the amount thereof, joint downloading of viruses or malicious software, delays in loading the system and the result of the games themselves. It would seem that the casino breaks away from any commitment, but if you read the article carefully, it is easy to understand that the company cannot guarantee the points indicated.
10 Limitation of liability
11 Force majeure
12 Changes to the game service, game rules, or agreement
13 Right of the game client to terminate the relationship as a client
14 The operator's right to block a gaming account or to terminate its relationship with the customer
14. The Operator shall have the right to withhold the funds registered in the gaming account and/or demand their return, if they have been obtained by improper means, by fraud or other violations against the rules of the game or the conditions of the Agreement, criminal acts, manipulation of the game system or any other irregular means or by attempt or suspicion of having carried out the above-mentioned acts.”
Comment: Complementary to art. 4.5 of the contract, this section specifies the reasons why the money in the account can be withheld by the company, as well as the reasons for freezing/ blocking it. A complementary paragraph of the clause also indicates the procedure in case a blocked account is still active capital.